Refund Policy
At Happy Stacks, we take pride in serving fresh, delicious mini pancakes made with care. Your satisfaction is important to us, and we aim to resolve any issues quickly and fairly.
Cancellations
Orders can be canceled for a full refund up to 12 hours before the scheduled pickup or delivery. For same-day orders, cancellations are not guaranteed but we will do our best to accommodate.
Refunds & Returns
Due to the perishable nature of our products, we do not accept returns. However, if there is a problem with your order, such as:
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Receiving the wrong item(s)
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A missing item
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You are unsatisfied due to a quality issue
Please contact us within 24 hours of receiving your order. Include your order number, a description of the issue, and clear photos if applicable. You can reach us at sarah@minihappystacks.com.
Eligibility for Refund or Replacement
Refunds or replacements may be issued under the following conditions:
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The issue is reported within 24 hours of delivery/pickup.
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The product was not consumed or tampered with.
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Proof of the issue is provided (e.g., photos).
We reserve the right to offer a partial refund, full refund, or replacement order, depending on the situation.